Field Service
With the largest field service team of any ROV manufacturer. Schilling can support clients on-site or offshore, with factory-trained technicians experienced in operations and technical support.

• Full spares and service support (maintenance, repairs, and upgrades) based in the U.S., U.K., Norway, and Japan.
• Support by offshore service technicians and engineers for integration, mobilization, and operations.

Repairs and Maintenance
Routine maintenance procedures, system diagnosis, repair, refurbishment, and upgrades for all Schilling product lines can be performed at company facilities, customer facilities, as well as on-shore or off-shore work sites. Major refurbishments are typically performed at Company facilities.

Technical Support

• 24-hour service telephone hotline support
  by qualified technical staff.
• Full spares and service support, in the U.S., U.K.,
  Japan, and Norway.
• Detailed technical manuals with full part lists, engineering drawings, and schematics are available 24-hours per day, 7 days per week under "Downloads."

By Telephone:
DAYTIME PHONE:
Headquarters (West Coast) +1 530 753 6718
Gulf of Mexico +1 281 598 4100
North Sea +44 (0) 1224 560 900

24-HOUR TECHNICAL SUPPORT PHONE:
Within the U.S.A. +1 866 342 2562
Outside of the U.S.A. +44 (0) 1224 560 909

By Email: tech.support@schilling.com

Download 24-hour Technical Support Flyer (121 kb)

Training
Schilling offers training courses for installing, operating, maintaining, and repairing all company products. Classes can be held at Company facilities, at customer facilities, or at agent service centers. Hands-on training sessions are conducted by experienced Schilling service engineers, and detailed training manuals are provided on both CD and in hardcopy. Visit the Training Center for more details.

Simulation Services
Schilling's simulator program, from GRI Simulations, includes a complete Schilling ROV control console so that training and planning are performed with the same operator controls and read-outs used during subsea missions. Instructors can perform real-time monitoring of learning progress, and the simulator logs mission statistics and run-time data for replay and analysis. See the Demo now.